today's a day of extremes - horrendous attitude frm a stall owner at bugis str mkt n super excellent service frm thai express!super pissed off was like boiling mad..den felt super pampered n super touched

let me tell u all abt e bugis str mkt thing-SO U ALL CAN JUZ BOYCOTT HIS SHOP N DUN EVER PATRONISE HIM!
it's really bad attitude lor..serves him rite for offending me..i will juz tell all my frens NEVER ever to go to his shop!

last sat when i went bugis str mkt w my mum n sis saw dis nice pair of shoes.den of cos there is MUST bargain one..else sure kena cheated..so of cos we bargain la.e auntie say 35 bucks which is wat's written on e price tag.den she say go n ask e boss can sell cheaper not..e boss is a young guy who's in his 20s who owns another shop..on e lhs when u go up e stairs to level 2.MUZ SAY SO CAN BOYCOTT HIM OSO!so he say can sell 32 bucks la.so i told my mum say lemme go home n tink again cos i hardly wear shoes..but den actually i din mind buying at 35 cos i tink it's nice!it's red n it's suede- i love e combi!

so today i went back w hl so she can help me c e shoes nice not.so i wanted to get it alr la..i alr planned to go n buy today alr..at 32 bucks..wanted to reduce to 30 bucks c if my bargaining skills can make it or not.den e boss was there when i tried so i say tt on sat he say can sell at 32 bucks den he say he neva say.i mean i dun expect u to rem who i m since u haf a lot of customers but den it's crap when he say he din say at all n anyway u give discount i will ask my frens to come to ur shop next time to buy stuf wat!dun give nvm,he still say a lot of sarcastic idiotic things so FREAKING RUDE to me!!!!!!!!!!!!den say if i dun wan den oso nvm.den i saw e auntie putting e shoes into a plastic bag wanna sell to me alr den i say dun haf new ones ah.den i say display set u still sell me at e same price shd sell cheaper wat!den he juz tell e auntie to find got new ones if got den sell me at 35 when earlier on he said sell for 33.N USING "ASK" IS TOO MILD..HE WAS SAYING IN E SUPER IRRITATED N PISSED OFF TONE LIKE HELLO UR CUSTOMER IS HERE U NOE HOW TO DO BUSINESS OR NOT????WAT THE HELL!!!!!!!!!!!!SO DISHONEST..GO BACK ON UR WORD..WAT KIND OF STUPID BUSINESS MKTING TACTIC IS DIS????!!!!!of cos got some other stupid things which i shall leave out e details cos it's ridiculous

of cos i din buy it!even if he sell me 30 bucks i oso wun get it!MY BLOOD WAS BOILING LOR!!!!!!!!!FREAKING PISSED OFF LA!dunno how to do business one.offending 1 customer with tt SICKENING IDIOTIC TONE of urs..u can forget abt earning money frm me IN E FUTURE-GET TT INTO UR HEAD. not juz me..i will tell EVERYONE I NOE NOT TO PATRONISE U.cos ur business tactics SUCKS TO E MAX!WTF make me damn pissed off lor.rest assured tt i will NOT EVER be gg back to ur stall.EVER.

after hl dropped me off at suntec den met px n went for dinner at thai express at esplanade. e service there is so GOOD tt i was so pleasantly surprised!!!!!!!!! :D e service there is unparalled man..muz give A PAT ON E BACK TO IVAN N NICHOLAS FRM THAI EXPRESS AT ESPLANADE. took note of their names so tt i can send in an e mail to e manager to commend em!cos dun haf feedback forms there. lemme elaborate.

me n px went in den i m super thirsty cos my new med makes me v thirsty.so i finished up e water IMMEDIATELY.e waitress juz came over rite after i finished my water.i was surprised man!cos usually they dun refill ur water unless u ask em to,so usually i hafta say a lot of times la.den px wanted warm water.so after refilling my ice water e waiter went back to get warm water to refill for her. so px ordered black olive rice n i ordered tom yum soup cos i love it n i juz CRAVED fluids. black olive rice comes w a saucer of sauce ma.she needs more den 1 la haha!nth amazing tt they gave her 2nd saucer of sauce upon request cos usually pple only need 1 for e whole plate of rice,but they noticed tt she finished her 2nd saucer n still had a substantial amt of rice left n AUTOMATICALLY brought her e 3rd saucer!so attentive to e customer's needs!wow i was really super impressed tt they made e effort!n they kept refilling water for us!super efficient!e moment i finished my water they refilled it for me super fast!there was never a moment when i felt thirsty n needed water cos they were super attentive!WOW I WAS TOTALLY BLOWN AWAY BY THEIR DEDICATION N SENSITIVITY TO THE CUSTOMERS' NEEDS!if i m in e vicinity n wanna eat thai express i'll def patronise em!cos e service is so super duper gd!later shall type e mail to e management to commend those 2 esp cos they kept refilling e water n gave px her sauces. i feel tt gd service shd b commended..cos it not only makes our experience SO MUCH MORE pleasant it oso makes their day n motivates em to provide such quality service to other customers!having worked in e service sector b4 i noe how much it makes my day when customers r appreciative or r juz nice or recognise my efforts.

juz look at e contrast btw these 2 experiences..within hrs of each other..within e same day. both r service industries. both depend on customers. n look at how 1 totally put me off n i GUARANTEE i will neva go back whilst the other one makes me WANT TO GO BACK TO PATRONISE EM. cos it's such a lovely experience. service is v impt to me man..i m paying lor..not tt i demand a lot but at least as a customer i deserve basic courtesy rite?i dun tink tt i m niao n unreasonable..cos having had some experience b4 i can emphathise w u..but since u're in e service line u ought to put customers as priority.even if u're in bad mood u oso can't take it out on customers wat!i mean without customers' support, u can juz go n he1 xi1 bei3 feng1 alr lor..dun ever underestimate e power of 1 negative response..cos it can cause repercussions man..